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Understanding Why UPS Systems Sometimes Fail and How to Prevent It

By Daniel Sargent  •  0 comments  •   5 minute read

Understanding Why UPS Systems Sometimes Fail and How to Prevent It

Australia has recently experienced a series of extreme weather events, including unusually warm August temperatures, extreme winds, and intense heat waves. These conditions, driven by ongoing climate changes, are not only challenging for everyday life but also pose significant risks to critical infrastructure like Uninterruptible Power Supply (UPS) systems. As these systems are vital for ensuring business continuity during power outages, understanding how weather patterns affect them is crucial.

According to recent reports, this August has been one of the warmest on record, with temperatures soaring well above average in many regions. The Bureau of Meteorology has also documented extreme wind events that have swept across parts of Australia, further stressing the importance of preparing UPS systems for such environmental challenges​.

Uninterruptible Power Supply (UPS) systems are the backbone of any mission-critical infrastructure, providing essential backup power and protection against outages and power anomalies. However, despite their critical role, UPS systems sometimes fail. We've seen first-hand the impact of these failures on businesses, and we believe understanding the causes is key to prevention.


The Australian Energy Council highlights 3 types of outages that can occur during a heatwave, but this is just one example of a cause for a power outage. These include localised outages, power system disturbance, and involuntary load shedding. 

So what are the main causes of UPS failures?

Common Causes of UPS Failures

1. Battery Issues

Batteries are the heart of any UPS system. Over time, batteries degrade and lose their ability to hold a charge, leading to failures when they're needed most. Factors such as poor maintenance, extreme temperatures, and age can accelerate battery wear.

2. Overloading

Overloading occurs when the connected load exceeds the UPS's rated capacity. This can happen due to unanticipated demand or when additional equipment is added without recalculating the load. Overloading can cause the UPS to shut down unexpectedly or reduce its efficiency.

3. Environmental Factors

UPS systems are sensitive to their operating environment. Factors like high temperatures, humidity, dust, and inadequate ventilation can lead to overheating, corrosion, and ultimately, failure.

Australia’s weather, particularly during the summer months, can be particularly challenging for UPS systems. The combination of extreme heat and sudden summer storms, including lightning strikes, can cause significant power disturbances. According to the Bureau of Meteorology, Australia experiences an average of 100,000 lightning strikes daily during peak storm season, which can severely impact electrical infrastructure, including UPS systems.

4. Human Error

Human error is another common cause of UPS failures. Simple mistakes, such as accidentally kicking or bumping the UPS unit, can cause physical damage or disconnection. Additionally, installing the UPS in an incorrect location, such as in a poorly ventilated area or near heavy machinery, can lead to overheating, vibration damage, or reduced performance.

5. High Transients from Outside Disturbances

UPS systems can also be affected by high transients, which are sudden, short-term increases in voltage or current often caused by external disturbances. These can occur due to transport vibrations, nearby industrial equipment, or even faulty wiring. High transients can cause significant stress on the UPS components, leading to premature failure.

6. Lack of Regular Maintenance

Routine maintenance is crucial for ensuring the longevity and reliability of UPS systems. Neglecting regular checks can lead to unnoticed issues such as battery corrosion, component wear, and other problems that may cause failure when the UPS is needed most.

7. Component Failures

Like any complex electronic device, a UPS is made up of numerous components, including capacitors, fans, and circuit boards. These components can fail over time due to wear and tear, manufacturing defects, or electrical issues.

How to Prevent UPS Failures

Preventing UPS failures requires a proactive approach. The Treske team recommends the following best practices:

  1. Regular Battery Testing and Replacement: Implement a routine battery maintenance schedule to monitor the health of your batteries. Replace them before they reach the end of their service life.
  2. Load Management: Ensure that the load on your UPS does not exceed its capacity. Regularly review and adjust the load as necessary to avoid overloading.
  3. Environmental Control: Keep your UPS system in a controlled environment with appropriate temperature, humidity, and ventilation. Clean the area regularly to prevent dust accumulation.
  4. Proper Placement and Handling: Install the UPS in a location that is free from physical hazards, well-ventilated, and away from heavy machinery. Ensure that personnel are trained to handle the UPS with care to avoid accidental damage.
  5. Transient Protection: Use surge protectors and proper wiring to mitigate the risk of high transients. Additionally, ensure the UPS system is securely transported and installed to prevent damage from external disturbances.
  6. Scheduled Maintenance: Conduct regular inspections and maintenance of your UPS system, including checking components like capacitors, fans, and circuit boards.
  7. Component Monitoring: Utilise monitoring tools to keep an eye on the health of your UPS components. Early detection of issues can prevent failures.

Key Factors Leading to UPS Failure

Below is a visual table summarizing the common causes of UPS failures and the corresponding preventive measures.

Cause of UPS Failure Description Preventive Measure
Battery Issues Battery degradation due to age, temperature, etc. Regular testing and timely replacement
Overloading Load exceeds UPS capacity Proper load management and regular assessments
Environmental Factors High temps, humidity, dust, poor ventilation Maintain a controlled and clean environment
Human Error Accidental damage or incorrect placement Careful handling and correct installation
High Transients Voltage/current spikes due to external disturbances Surge protection and proper installation
Lack of Maintenance Neglecting routine checks and servicing Scheduled maintenance and inspections
Component Failures Failure of capacitors, fans, circuit boards Use of monitoring tools and component checks

The Impact of Australia's Climate on UPS Systems

Australia's unique climate presents additional challenges for maintaining the reliability of UPS systems. The intense heatwaves, particularly in states like New South Wales, Victoria and Queensland, can cause batteries to degrade faster, while sudden summer storms often lead to power surges and outages.

Data from the Australian Energy Council shows that power outages are more frequent during summer heatwave and storm seasons, which puts additional strain on UPS systems. To mitigate these risks, it's vital to ensure your UPS system is not only well-maintained but also capable of handling the extreme conditions often experienced in Australia.

UPS failures can have significant consequences for businesses, from data loss to operational downtime. Understanding the common causes of these failures and taking proactive measures can ensure the reliability of your power protection systems. Treske is dedicated to providing expert advice and support to keep your UPS systems running smoothly and efficiently.

Contact us today to learn more about our UPS maintenance services and how we can help safeguard your critical infrastructure.

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